Returns & Exchanges

We strive to ensure your satisfaction with every purchase. Please read our return and exchange policy carefully before making a request.

1. Return and Exchange Period
Customers are eligible to request a return or exchange within 7 days from the date of purchase.

2. Conditions for Return or Exchange

• Change-of-mind returns are not accepted. All items are non-refundable.

• Returns and exchanges are only accepted if the product is faulty.

• The item must be unused, in its original packaging, and in a resalable condition.

3. Faulty Items
We sincerely apologize if you have received a faulty item. In such cases:

• Please contact us prior to returning the product.

• Include details of the fault along with your order number when reaching out.

• Upon verification, we will advise you on the appropriate return or exchange process.

4. Important Notes

• Products returned without prior contact or that do not meet the above conditions may not be accepted.

Should you have any questions or concerns regarding your item, please do not hesitate to contact our customer service team.